When seeking the best solutions for patient identification and management, many healthcare managers have questions about the right patient wristband and label solutions to use. Below are the answers to many of the most frequently asked questions (FAQs) we receive.
Patient ID Wristbands
What wristbands are compatible with our EMR System?
Laser and thermal wristbands from the ISG can all be used with any EMR system and work with all leading laser and thermal printers, including PDC Certis™ and most ISG brand thermal printers. There are also compatible shield style wristbands that accommodate laser or thermal labels.
Will your wristbands work with my new EMR System?
Yes, whether you are converting to a new EMR or adding EMR capability to an existing system, patient wristbands from the ISG are compatible with all EMR platforms including EPIC, Cerner, and Meditech. To learn more about the specific patient ID wristbands and labels from the ISG that work with your specific printers and EMR systems, please contact us.
Which thermal printers are compatible with my EMR System?
The ISG has multiple thermal printers that can meet your needs, including PDC Certis™ thermal printers. All are extremely durable, efficient, and easy to implement. They’re compatible with all leading EMR systems including EPIC, Cerner and Meditech. The PDC team can help with onsite implementation, ensuring a smooth transition and a successful integration with your systems.
If we upgraded our EMR System, do we need to switch to new wristbands?
If you did not change the print format and location on your existing printers, you do not need to change your wristbands. If you have changed the formatting of your wristbands, we offer a number of wristbands that work with different print formats and locations. We can also create custom wristband templates to meet your specific needs.
Who do I contact if I need to change what is printed on our wristbands?
Your local ISG dealer member can work directly with you and your EMR provider to create, modify, and implement new print formats. Simply reach out to your local ISG dealer and their support team can assist you as needed.
If we are adding EMR capabilities, what are my patient wristband options?
The ISG has a vast portfolio of patient ID wristbands from PDC and others for you to choose from based on your desired size, durability and information area. Contact your local ISG member dealer for help choosing the best option and for a quote.
Bedside, Specimen & Other Medical Labels
Do you offer LIS/PIS compatible labels?
The ISG carries a full line of stock labels, specifically designed for each LIS/PIS. If you can’t find the exact size, color, and adhesive combination you need, we also have the capability to custom manufacture labels to meet your specifications.
Will your labels work with our new LIS/PIS?
Yes, whether you are converting to a new LIS/PIS or altering your existing LIS/PIS label, the ISG carries labels from our partner PDC that are specifically designed for your needs. We update our stock label offering on a consistent basis to make sure we include labels for new or updated systems.
If we recently upgraded our LIS/PIS, do we need to change labels?
Likely, when there is a system change, the label format will also change so you will need to make sure you have labels that are compatible. There might be some labels that you can continue to use, while others might need to be replaced. We can work with you to recommend labels to fit your system, printer and any specific application requirements.
Who do I contact if I need to change what is printed on our labels?
Your local ISG dealer member can work directly with you and your EMR provider to create, modify, and implement new print formats. Simply reach out to your local ISG dealer and their support team can assist you as needed.
How do I select the correct labels for my needs?
The ISG carries many product identification options available based on your LIS/PIS and printer, as well as environmental factors and tailored to your specific application. If you want to see a label recommendation based on your current printer model, please contact your local ISG member dealer.
Does the ISG offer labels for patient charting?
Yes, the ISG offers a wide variety of laser chart labels, and thermal chart labels to meet your specific printing needs.
Patient Wristbands & Labels from the ISG
Have more FAQS for us? The ISG has over 40 years of experience with healthcare patient ID wristbands and medical labels. ISG partners like PDC have over 60 years in the wristband and label industry. Together, we’re constantly adapting our offering to meet the changing needs of our customers and their systems.
Reach out to us and we’ll put you in contact with your local ISG member dealer to help you navigate through your label and wristband needs and find exactly the right solution. If you still aren’t quite ready, feel free to take a look at some of our more popular wristbands and labels, thermal printers and patient ID systems.
