CASE STUDIES

Case Studies

A Connecticut Private School

A Connecticut private school was in need of a cost-effective proximity card access solution for students and staff which was solved by the ISG.

Identifying the Need

An ISG member’s salesperson made a cold call to a private school in Connecticut and was able to connect with the Assistant Director of IT. He revealed that they were currently purchasing proximity cards, but was concerned they were paying too much. The salesperson told them about ISG Proximity cards were a great solution to their needs due to the integrity of the cards and their amazing pricing. Another challenge that the school’s IT team faced was being unable to automatically track previously used card numbers.

The ISG Solution

The salesperson explained that ISG Proximity cards can come with a program to track card numbers previously used or currently in use. She also informed the school that ISG Proximity cards were the exact same product as the competitor’s proximity card; the only differences being the price and the printed ISG logo on the card. The Assistant Director asked her to email more information with pricing and a turnaround time.

The salesperson gathered the programming information needed to order sample cards, which was the bit format, the facility code, and the current card number range. The salesperson contacted the ISG with the programming and customer shipping information, and the sample cards were in the Assistant Director’s hands within seven days.

Proven Results

Despite their hesitancy with switching companies, the testing was successful, the pricing was unbeatable, and the customer service was impeccable. An initial order for 1,000 cards for the summer school session was placed. The customer received the cards the next week!

 

More CASE STUDIES

Louisiana Governor’s Office of Homeland Security & Emergency Management

The Louisiana Governor’s Office of Homeland Security Emergency Preparedness turns to BadgePass for ID and Tracking Solution in the Midst of COVID-19 Pandemic

The University of Arizona

The University of Arizona needed a new student identity and access control management platform and found a solution through ISG member, Multicard.