ISG Blog

5 Reasons to Purchase a Service Contract

Re-posted with permission from BadgePass and edited.

All identification, visitor management, access control products and more, purchased from ISG dealers, are eligible for an on-site service contract.

Why should you take us up on this great offer? Here are five good reasons:

1. Protection Against the Unknown

Any investment that you spent thousands of dollars to acquire is worth some type of long-term protection. When we invest in items in our personal lives, it is commonplace for us to take out some type of coverage to protect it from unforeseeable accidents or even the possibility of obsolescence. Technology solutions for your organization should be no different.

2. No Unforeseen Increase in Expenses

Fixed costs paid in advance are always more cost-effective than those paid at the time an issue occurs, reducing the financial obligation that your business may incur down the road as a result. It is better to know the next few years’ service costs in advance than to rely on good luck in a bad situation.

3. Reduce Administration Time & Costs

Between personnel costs, training, spare parts and the time it takes to conduct system maintenance and repair, the expenses associated with maintaining your own systems can be substantial. Making a one-time payment for an annual service contract allows you to avoid this completely, saving your organization immeasurable amounts of time and money.

4. Make Yourself a Higher Priority

Customers with service contracts are always moved to the front of our service queue, helping to ensure you and your company receive the service you need in a timely manner. Plus, our team does preventative maintenance on all equipment under contract, helping us to minimize, or even eliminate issues, before they even occur.

5. Local ISG Service & Support

The ISG has around 100 member locations across the US and Canada. Not only can we support you online, via email and over the phone, but we can be right there at your doorstep whenever you need us. You can even schedule maintenance appointments in advance, to make sure that everything keeps running smoothly, and ahead of any possible issues.

Talk to your local ISG expert today about security solutions and service contracts that make sense for your organization.


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